Terms & Conditions

Effective Date: January 30, 2026
Last Updated: January 30, 2026

Welcome to Honor Haven Memory Care. Please read these Terms and Conditions carefully before using our website. By accessing or using www.HonorHavenSeniorLiving.com (the “Site”), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site.

1. Acceptance of Terms

By using this Site, you confirm that you are at least 18 years of age and have the legal capacity to enter into these Terms and Conditions. If you are using the Site on behalf of another person (such as a family member), you represent that you have the authority to bind that person to these terms.

2. Use of the Website

Permitted Uses
You may use our Site to:

  • Read information about Honor Haven Memory Care and our services
  • Submit contact forms and inquiries
  • Schedule tours of our facility
  • Download resources, brochures, and informational materials we make available

Restrictions
You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to any part of the Site, other users’ accounts, or our computer systems
  • Interfere with or disrupt the Site or servers or networks connected to the Site
  • Upload, post, or transmit any viruses, malware, or other harmful code
  • Use any automated system (including robots, spiders, or scrapers) to access the Site
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Collect or store personal information about other users without their consent

3. No Medical Information Submission

Important Notice: Our Site is not intended for the submission of sensitive medical information. You should not upload, submit, or include medical records, specific diagnoses, medication lists, insurance information, Social Security numbers, or other sensitive health or financial information through website forms or communications.

If you choose to include such information, you do so at your own risk. Honor Haven is not responsible for the security of sensitive information you voluntarily submit through the Site.

For detailed discussions about medical needs and care plans, please contact us directly to schedule a confidential consultation.

4. Information Disclaimer

General Information Only
The information provided on this Site is for general informational purposes only and should not be considered as:

  • Medical, legal, or financial advice
  • A substitute for personal consultation with our staff
  • A guarantee of service availability or specific outcomes

Subject to Change
All information on the Site, including but not limited to:

  • Service descriptions and availability
  • Pricing and fees
  • Bed or room availability
  • Programs and amenities

is subject to change without notice. We make every effort to keep information current and accurate, but we do not guarantee that all information is complete, accurate, or up-to-date at all times.

No Professional Relationship
Merely using this Site or submitting a contact form does not create a professional relationship, contract for services, or guarantee admission to Honor Haven Memory Care.

5. Intellectual Property Rights

Our Content
All content on this Site, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, and software, is the property of Honor Haven Memory Care LLC or our content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Our Trademarks
The Honor Haven name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Honor Haven Memory Care LLC. You may not use these marks without our prior written permission.

Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not:

  • Reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any content from the Site
  • Use any content from the Site for commercial purposes without our express written consent
  • Remove any copyright, trademark, or other proprietary notices from content

6. User-Generated Content

If you provide us with any content, including but not limited to testimonials, photographs, stories, or feedback (collectively, “User Content”), you grant Honor Haven Memory Care a worldwide, perpetual, irrevocable, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media for marketing, promotional, or other business purposes.

You represent and warrant that:

  • You own or have the necessary rights to provide the User Content
  • The User Content does not violate any third party’s rights, including intellectual property, privacy, or publicity rights
  • The User Content does not contain any unlawful, harmful, or offensive material

7. Downloadable Resources

Any materials, brochures, guides, or resources made available for download on the Site are provided for your personal, non-commercial use only. You may not redistribute, sell, or commercially exploit any downloaded materials without our express written permission.

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Honor Haven Memory Care. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Honor Haven shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party content, goods, or services.

9. Email and Marketing Communications

By providing your email address or phone number, you consent to receive communications from Honor Haven Memory Care, including:

  • Responses to your inquiries
  • Information about our services
  • Newsletters and updates
  • Promotional materials

You may opt out of marketing communications at any time by following the unsubscribe instructions in any email or by contacting us directly at Ben@HonorHavenSeniorLiving.com.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Disclaimer of Warranties

THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, HONOR HAVEN MEMORY CARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF THE SITE’S CONTENT
  • WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
  • WARRANTIES THAT DEFECTS WILL BE CORRECTED

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL HONOR HAVEN MEMORY CARE LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE
  • ANY CONTENT OBTAINED FROM THE SITE
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).

13. Indemnification

You agree to defend, indemnify, and hold harmless Honor Haven Memory Care LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

  • Your violation of these Terms and Conditions
  • Your use of the Site
  • Your violation of any rights of another party
  • Any User Content you provide

14. Dispute Resolution and Arbitration

Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions.

Mandatory Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Site shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, rather than in court.

The arbitration shall be conducted in Johnson County, Indiana, or another mutually agreed upon location. The arbitrator’s decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

Exceptions to Arbitration
Notwithstanding the above, either party may seek injunctive or other equitable relief in court to protect intellectual property rights or confidential information.

Class Action Waiver
You agree that any arbitration or proceeding shall be limited to the dispute between you and Honor Haven Memory Care individually. To the full extent permitted by law, no arbitration or proceeding shall be joined with any other, no dispute shall be arbitrated on a class-action basis, and you waive any right to participate in a class-action lawsuit or class-wide arbitration.

15. Changes to These Terms

Honor Haven Memory Care reserves the right to modify or replace these Terms and Conditions at any time at our sole discretion. If we make material changes, we will post the updated Terms on this page and update the “Last Updated” date at the top.

Your continued use of the Site after any changes become effective constitutes your acceptance of the new Terms and Conditions. We encourage you to review these Terms periodically.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid, enforceable provision that most closely matches the intent of the original provision.

17. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Honor Haven Memory Care regarding your use of the Site and supersede all prior or contemporaneous understandings and agreements, whether written or oral.

18. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Honor Haven Memory Care LLC
6762 State Rd 144
Greenwood, IN 46240
Email: Ben@HonorHavenSeniorLiving.com
Phone: 317-426-7256

By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.